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  • Good morning, I am working through an issue related to a wire transaction where United Bankers Bank may have been involved on the originating or intermediary side, and I am hoping to connect with someone who can help clarify the wire details. ...

  • Good morning, I am working through an issue related to a wire initiated by Wells Fargo and am looking to connect directly with someone who can help clarify the transaction details. Does anyone have a direct email address or phone number for the ...

  • We rarely place stop payments on POS debits since any variation in the Company ID or Merchant Name will cause the stop the fail. Instead, we recommend that our customers close the card and get a new one since that is much more reliable. Most cardholders ...

  • Michaela, This is a great question! If the payment you are returning is a CREDIT (e.g., federal benefit payment), go ahead and use R15 even beyond the 2-banking day return timeframe. It's highly unlikely they will dishonor the payment ...

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