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“What makes EPCOR members so special is they help keep our world running, literally. Without our members, we wouldn’t receive our paychecks, nor would our bills be paid. They work tirelessly to help us manage our accounts, even when we refuse to reconcile them ourselves in a timely manner. They support our communities through small business loans and sponsorships. And, many of them do so without a smile or simple thank you from the public. THANK YOU!”
– Brandie Thacker, AAP, Vice President, Communications & Member Support
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“EPCOR members are SUPERHEROES! The actions they have taken to combat fraudulent payments during the pandemic is amazing! While they are not liable for these payments, they have proactively tracked them down and returned as much money to ODFIs and their Originators as they could. They should be commended for their efforts and desire to right the wrongs!”
– Shelly Sipple, AAP, APRP, NCP, Senior Director, Certifications & Continuing Education
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"I appreciate that our EPCOR members become a part of our team and are willing to share experiences and expertise they have gained throughout their careers. As a whole by working together our Membership becomes stronger, more knowledgeable and experienced."
- Emily Hays, AAP, NCP, Manager, Audit Services
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"Our members tackle all the challenges that come their way – unemployment fraud, stimulus payments, tax refund messes, debit card disputes – with patience, with fortitude, and with humor. They take whatever comes at them in stride, and still can muster a chuckle with us as we work through it together."
- Christine Harris, AAP, APRP, NCP, Manager, Member Support |