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Guest Post by Retired FBI Agent, Jeff Lanza

By Shirley James posted 09-26-2016 13:36

  

According to a recent CNBC column by Stuart Madnick, an MIT professor: If you have control of valuable assets, your company will be attacked. It's a matter of when, not if, it will happen. 

Joining us at our fall conference in October to talk about cybercrime is retired FBI agent, Jeff Lanza.  

Jeff served as an FBI Agent for more than 20 years, during which time he investigated corruption, fraud, and cybercrime and organized crime. He served as chief of internal security for the FBI’s Kansas City region. He has provided thousands of presentations on risk management to associations, corporate boards, and employees of major corporations around the world. He appears regularly on CNBC, the Fox News Channel and has informed the public on other national programs including the Today Show, Good Morning America, Dateline and CNN, among others. 

What follows is a guest post from Jeff: 


In my upcoming session at the EPCOR conference in Overland Park, Kansas. I will be talking about cybercrime and how to prevent it. I will refer to my 20-year career at the FBI, which now believes the crime is at epidemic proportions.

The FBI has a lot of experience fighting crime epidemics. In fact, they have been fighting them for years. They fought hoodlums in the 1930’s and mobsters in the 1970’s. Now they are fighting another crime epidemic involving hackers.

The current fight is not just between the criminals and the feds, all of us are involved in the battle. If we are careful, vigilant and take steps to prevent cybercrime, we might help mitigate the epidemic.

One way to stay safe from cybercrime is to watch out for things that don't make sense. For example, I received an email notifying me that I owed back taxes. The sender was listed as “Internal Revenue Service.” Already we have a situation that doesn’t make sense.

If the IRS thinks you owe them past due taxes, they won’t communicate with you about that by email. In fact, they won’t text you about it, send a Facebook status update about it or Tweet it. Think hard copy, U.S. mail.

The hackers are using the IRS name to illicit an emotional reaction that might trump common sense. If you click on the attachment in an email like this, you might download malware on your computer.

The word “malware” is derived from two terms, malicious and software. If you download malicious software on your computer, it can do such things as intercept your keystrokes when you login to your various accounts, including bank, email and more. The hackers can then use the stolen credentials to hijack those accounts.

The only thing worse than having malware on your computer is having it on your computer and being unaware. That's exactly what these programs are designed to do, hiding in the background and in many cases, they cannot be detected by antivirus programs.

To avoid this type of malware, don’t click on links or attachments in emails about subjects that don’t make sense.

It’s an easy point to forget, as many of us make are way through dozens of emails per day, often at a fast clip. So to help you remember the common sense rule, here is a short story about common sense.

The FBI had a wiretap on the phone of a mobster’s named Tony.  As agents listened, a call came from Joe.

Tony: Joe, I am really glad you called.

Joe:    Yeah, why?

Tony: I got a little problem. I think the FBI is tapping my phone.

Joe:    What are you going to do about it?

Tony: I already got a solution. I got a new number.

Joe:   OK good. Gimme the number.

 Now for just a second, Tony gets some common sense.

 Tony: I better not give it to you on the phone.

Joe:    Right…that’s smart.

Tony: I’ll meet you for lunch and give it to you then.

Joe:    I can’t meet you for lunch.

Tony: Okay, I’ll give it to you now.

Joe:   Alright.

Tony: But I will give it to you backwards.

Joe:  Good idea.

 So Tony proceeded to give him the number in reverse order. So what did the FBI do? We got our best cryptologists on it.

 Remember the Tony and Joe story and when you come across something online that doesn’t make sense. If it doesn’t, don’t proceed and keep yourself safe from possible fraud.

I look forward to seeing you at EPCOR and talking more about how to prevent the epidemic of cybercrime.

Jeff Lanza

http://www.thelanzagroup.com

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