Blogs

Christine has been a huge part of EPCOR’s success, always going above and beyond to support our members. Her knowledge and expertise have been a huge asset, and we’re going to greatly miss her.

I know many of you have your own Christine stories—maybe she helped you untangle a tricky Rules question, gave you ACH origination advice or walked you through an ACH raw file like it was a stroll in the park. If you’d like to share a memory or send her well wishes, feel free to reply with a comment on this blog. (Bonus points if your story includes cats!)

Christine, congratulations on your retirement! Wishing you all the best in this exciting new chapter. May it be filled with joy, relaxation and maybe a little less ACH Rules reading.

You’ve earned it!

"Christine, when I reflect on your time at EPCOR, the word that always comes to mind is 'essential.' You were not only our critical frontline support staff member, but you were also our internal truth serum. While others might nod along, we could always count on you to lean in and ask the tough, sometimes uncomfortable, questions: 'But what do the members actually think?' and 'Have we really considered the worst-case scenario?' Your devil's advocate perspective didn't slow us down—it was invaluable. Thank you for always playing the members’ advocate, even when I needed a gentle reminder that the boss isn't always right. Enjoy your well-deserved retirement, the strategies here will be a lot quieter, but not as airtight without you!" 

—Brandie Thacker, AAP, CAE, President & CEO

"From my very first days at the company, Christine made people feel seen, supported and capable. Her encouragement and steady presence shaped not only my confidence but the way I approach my work today. She leaves behind a legacy of kindness, competence and genuine care for others."

—Raven Smith, AAP, AFPP, APRP, NCP, Manager, Audit Services

"Christine made my first week at EPCOR memorable by welcoming me with kindness, warmth and her caring demeanor. She has been compassionate and reassuring to coworkers and members and she will be greatly missed!" 

—Melissa Asher, AAP, AFPP, APRP, Manager, Member Support