A well-educated staff is one of the best investments an organization can make. EPCOR understands that all organizations are different and have very specific training needs. Whether you need to train new employees, support staff, entire departments, senior management, board of directors or even Originators, we work with you to create customized payments training targeting your needs.
EPCOR's Flex Training Services is the most convenient and cost-effective way to educate a number of people at once. From five participants to 200, programs are priced by the session, not the number of participants. It's Your Training, Your Way! We work with you to customize a payments curriculum that provides your organization the knowledge and skills necessary for success. You determine the topics, when and where the training takes place, the audience and how the training is delivered – either in-person or via webinar. We handle the rest!
Can't fit training into a typical work day? No problem. We are also available after hours and holidays.
Listed below are a few of our popular Flex Training topics. But, remember, no topic is off limits! We'll deliver training on any payments topic you could possibly desire.
Understanding the Basics of the ACH Network – Ideal for frontline and new financial institution staff members
Managing your ACH Origination Program – Perfect for operations, cash/treasury management and account officers
Recognizing and Managing ACH Risk – Critical for operations, lending/credit, cash/treasury management and boards of directors
Account Takeover and Network Intrusion – Important for cash/treasury management, boards of directors, origination customers and operations
Customer Service and Payments-Related Issues – Valuable for frontline tellers and CSR/MSR, operations and cash/treasury management
Educating Business Customers on Electronic Payments – Vital for business customers, cash/treasury management and account officers