Hello! We are looking at no longer taking wire requests over the phone. We had a customer give out all her information as well as her password to her account. The fraudsters then took over her phone and called in to request a wire to be sent out and were ...

I have a breach of warranty claim I sent to Truist also. I called the Truist phone number 866-802-4955 yesterday. They gave me the email address claimdocumentation@truist.com to send the claim to. ------------------------------ Amy Rush Operations ...

If the credit we have issued is Provisional, we will go through our normal revocation process for provisional credit if we find that the merchant has issued credit after we issued the chargeback. If, however, we find that we have issued Final credit ...

I recently spoke with a client who requested ACH reports to help reconcile payments made to a vendor last week. During our discussion, I recommended Check Positive Pay with Payee Name Verification, as it allows the client to match issued checks against ...